Delete Your BW Rides Account

We respect your privacy. If you cannot access the app, you can request permanent account deletion by email and our support team will assist you.

Request account deletion by email

If you would like to permanently delete your BW Rides account but cannot access the app, you can request account deletion by email.

Subject

Delete My Account

Please include the following details:

  • Full Name
  • Registered Mobile Number
  • Registered Email Address

Our support team will verify your request and permanently delete your account within 7 working days.

Data that will be deleted

Personal Profile
Ride History
Saved Addresses
Wallet Data
Payment Information

Data that may be retained

For legal or regulatory purposes, the following may be retained:

  • Transaction Records
  • Tax Records
  • Fraud Prevention Logs

These records are retained only for the legally required period.